Reshaping Mobility WithTechnology & Collaboration | Nexus

How technology and collaboration are reshaping mobility

9 March 2026
Nexus - Darren Henderson_1380 X 862 px - Hero
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Nexus, Publish By GHD.

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Where ideas connect.

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Welcome back to transform!

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Today I have two guests who are seasoned
experts in the transportation industry,

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and we're really going to be focusing

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on a couple of challenges
that we're noticing around the world.

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We know that communities are facing

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limited access to reliable and affordable
public transport.

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Rising emissions and safety concerns.

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And we know that change
is already underway, given that digital

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technology is shaping the way we move,
how we plan and how we connect.

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So we're going to explore technology,
collaboration, courageous leadership

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and how those things are driving
transformation in the transport sector.

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Welcome, Declan.

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Welcome, Darren.

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Darren,
would you like to do a quick hello?

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Hi, I'm Darren Henderson.

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I am a technical director with GHD

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specializing in freeway operations
and advanced traffic management systems.

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Declan,
would you like to do a quick hello?

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Hi, I'm Declan Lucas from trans Max.

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I'm vice president of business development
based here in Brisbane, Australia.

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Welcome. Both. Welcome, both.

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So before we get started, I always like
to ask one question just to break the ice.

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I'd like both of you
to describe the future of transport,

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but only using one word. Darren.

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Optimization.

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Oh, interesting. Declan, what about you?

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I think it's got to be collaboration.

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I'm eager to hear both of those things
in our discussion today.

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So I know both of you
have recently attended the it's World

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Congress, and I actually want to ask more
about how the conference went.

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And for those that don't know,
the IATA World Congress is a premier

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global event
for intelligent transportation systems.

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Thanks, David as well, attending its World
Congress was a really great opportunity

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to catch up on the latest developments
in its technology from around the world,

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as well as a chance to hear
from senior industry

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leaders, you know,
and how they're thinking about addressing

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the current and future challenges
for the transportation industry.

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I think CEO and president of Its America,
Laura Casey,

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summarized that perfectly
in her various panel appearances.

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Right across the conference when she spoke
about the need for real partnerships

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within the industry
that need to be developed

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in order to unlock
meaningful opportunities and innovation.

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She also urged all participants
to take more risks

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to move with a greater sense of purpose
and more urgency.

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And I think a really critical

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kind of message in all that
was if taking those risks isn't possible

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for a particular agency or a vendor,
really try and find a partner who can.

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And I'd add to her comments
that those partnership

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opportunities and offerings
they need to provide long term,

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enduring and most importantly,
sustainable community benefits

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and outcomes for both transport agencies
and the traveling public.

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Darren, how about you?
How is the conference for you?

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What were your key takeaways?

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Similar to Declan,
I mean, a really valuable experience

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to see sort of
where the industry is going.

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And as we look forward
to sort of meeting future challenges.

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And then from a more technical
perspective,

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just seeing emerging technologies
in terms of the devices that we use

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in our transportation business,
the ability to collect data,

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more accurate data
so that we can understand

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better what's going on
within our transportation networks,

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but then also seeing new
and emerging technologies

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and how we handle that data,
how we manage that data,

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how we analyze the information
that we're getting to really get a better

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understanding, including the integration
of AI, artificial intelligence,

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to sort of help support our analysis of
of the transportation data

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that we're getting, and being able
to use that data in a meaningful way

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to actually control infrastructure
and get improvements, optimize that word.

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Again,
the networks that we're working with.

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Declan, how do you see the transfer
industry evolving?

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Well, it's pretty clear to me
that when I look at the it's industry

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as a whole, there's only increasing
complexity, demands and challenges

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facing our transport agencies,
no matter the jurisdiction,

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whether it's in America,
whether it's Europe or in Australia.

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Our transport agencies are being asked
to do even more

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in such a highly constrained
budget environment.

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And there's no one single solution
or provider that exists in the market

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to serve all of the needs of our transport
agency clients.

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And I think it's it's absolutely incumbent
upon industry

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suppliers and vendors to come together

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and partner to provide our clients
with not just technology systems,

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but integrated and interoperable
end to end solutions

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that actually demonstrate clear
and obvious enduring benefits.

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These benefits.

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They need to be easy to measure.

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We need to help the transport agencies
to more easily justify the investments

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that they are making in their transport
infrastructure and networks.

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Basically, it's industry suppliers
and vendors really must look to work

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with transport agencies
to break down the silos

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and collaborate better
as well, as we got to share more data

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and we need to share it
in a meaningful way.

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We heard the word collaboration.

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Darren, what about you?

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How do you see the transfer industry
evolving on your own information?

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I mean, as Declan

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said, the transportation agencies
that we work with and this is universal,

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you know, have less and less resources
to respond to more and more needs.

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I think, you know, collectively,
as an industry, we understand that we're

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not going to be able to build our way
out of the demands that we have.

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So we have to focus on other strategies
that can help us to optimize

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and get better productivity
out of the infrastructure

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that we already have,
that we've already invested in.

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And so, you know, very clearly,
the industry is going in the direction

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of using its the tools that intelligent
transportation systems

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provide us to better understand
how our systems are performing,

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and then be able to implement solutions
that can help optimize

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how they perform and get better
productivity out of those investments.

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And I think that's, you know,
very clearly where the industry is headed.

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I think one thing that stuck out to me
was this idea of real time data.

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And we know with digital technology,

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it's already driving a much needed change
in the transport sector.

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But when it comes to safety
and reliability, the stakes are high.

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So, Declan,
what role does specifically real time data

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play in enhancing safety and reliability
in transport systems?

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So real time
data is absolutely foundational

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to enhancing both safety and reliability
in intelligent transportation systems.

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For example, if we consider
emergency response and incident management

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on a freeway, our streams platform
processes real time incident alerts,

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vehicle crash data, roadway conditions,
and other situational awareness data,

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and these are shared with emergency
management centers and first responders.

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And this helps to significantly speed up
incident detection and dispatch.

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It also enables dynamic
rewiring of road users to minimize

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secondary collisions,
and it improves crash scene safety.

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The simple example
being the use of dynamic message

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signs and alerts on a freeway,
warning drivers of a crash ahead.

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This reduces the chance of pileups
and protects our first responders

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and other road workers.

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And this couldn't be achieved without
reliable and consistent real time data.

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It seems like that is a key to having
equity and accessibility for the future,

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where digital technology is really taking
the forefront of transport innovation.

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Darren, I have a question for you
related to equity and accessibility.

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How can we ensure that
smart mobility solutions are equitable

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and accessible to all communities,
especially those historically underserved?

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I think one of the beauties of information

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technology, and it's in transportation,
is that it's inherently equitable.

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All of the users of the network
benefit equally from the infrastructure

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that we place in the field.

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It doesn't distinguish
or discriminate by different groups.

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It measures everyone individually.

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And so if we can then use
that information, process that information

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with the new capabilities that we have,
then we can ensure that all systems

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are working more productively,
more efficiently, are being optimized

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so that we can serve all of our customers,
all of our potential users.

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We know that integrating new technologies
into legacy infrastructure

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is one of the biggest hurdles
in transport transformation.

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So let's also talk about that.

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Balancing technical innovation
with public acceptance and community

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engagement is one of the most critical
and often the most underestimated

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aspects of deploying intelligent
transportation solutions.

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For me, some of the ways to ensure
that you get that balance right

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are by engaging early
and often with the community.

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Also, don't talk about technology.

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Talk about the outcomes and the benefits
that the community can expect.

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What are the real world
daily impacts for the community?

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I think you also have to be upfront
and honest and transparent

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with the community
about what you were doing

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and how you're doing it, particularly
if there are privacy concerns around data

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or if there are short term trade offs,
such as increased congestion

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that may occur
during the deployment of a solution.

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It's also really important
to measure public perception

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of what you're introducing as well,

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not just measuring the performance
of a technical metric,

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but measuring how people feel about
what you've introduced.

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It's really so important.

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I'd also add that when you're introducing

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a new public facing technology,
you have to start small.

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Don't go for an overly ambitious
big Bang rollout.

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Demonstrate real value
in smaller scale pilots

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and then apply the lessons
learned to wider rollouts.

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Yeah. That's awesome.

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I love that you've really brought forward

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that conversation around public trust
and community buy in.

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Darren, I have a question for you.

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How do you balance technical innovation
with public acceptance

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and community engagement when deploying
intelligent transport systems?

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Yeah, obviously
getting out in front of the community

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and educating them on what you're doing
and why you're doing it.

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As Declan said,
having measurable performance metrics

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so that that way you can demonstrate
the effectiveness of your systems.

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I think all of those things are important,
and we strive to make those

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key components of the projects

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that we work on about our introducing
these types of new technologies.

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I think one of the challenges we face
is that at a basic level,

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it has existed for a long time,
and it has been utilized in

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transportation systems for a long time,
but again, only at a very basic level.

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You know,
it gives us basic levels of information.

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In the past decade or so, we're seeing

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huge strides forward
in the capabilities of our.

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It's like we have

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with communications devices,
you know, that we use on a personal basis.

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And so it is changing the paradigm
of how we can use it in transportation.

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But because of this sort
of foundational experience

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with it's just basic
traffic signals or basic vehicle detection

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agencies, the public feel like
they have an understanding of what it is

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that we're doing.

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And so we often are faced
with the challenge of distinguishing

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new approaches
from the old legacy approaches

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and having them understand
why these things are different,

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how they can work better
and be more effective at

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resolving some of the transportation
problems that we have.

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So it's really changing the paradigm,
changing how we use information

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technologies.

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It's to improve the transportation system,

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you know, significantly differently
from the way we've used them in the past.

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Darren, I love that you talked
about this idea of sharing the why,

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the purpose behind the projects
and how they're evolving.

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Could you share some examples?

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Declan and I are both

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actually working on a project right now
with the Riverside County Transportation

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Commission in Southern California
to implement a smart freeways project,

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a pilot or demonstration project
on Interstate 15, in city of Temecula.

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We have, collaborated with that client

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to provide a range of outreach solutions
to the public

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at the various phases
of project development, appropriately

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sizing those, outreach efforts to match
sort of where we were in the process

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so that we're not overburdening the public
with information early

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in the process when they can't really see
or understand what's going on.

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But we've used tools
like a virtual meeting room

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that was provided on their website,
so that the public could access

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that at any time and understand
what was going on.

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Various demonstration videos that explain
the technologies that we're using

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and how those work, and the benefits
that can be derived from those solutions.

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Simulations of the project itself,
so that the public

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can see exactly
what the interfaces will look like,

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so that when the project is rolled out,
they will be able to understand that.

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And now that we're going
through construction

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and we're now going into the stages
of system integration,

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that process is being ramped up to
then further educate the public on

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what to expect once
the systems are actually up and running.

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And they can see for themselves
how these systems are working.

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It's awesome to hear that
you're using like, visual cues and tools

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that they can actually interact
with and see to get that public buy in.

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So I'm sure both of you work
with tons of planners and design teams,

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but what shifts are needed
to futureproof our transport systems?

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But really thinking about it
from a planning and design perspective.

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One of the key
challenges we face in the transportation

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industry today,
I think our thinking must evolve.

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And future proofing transport systems
requires a fundamental shift

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in planning and design.

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I think that looks something like
ending the approach of trying to bolt on

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smart technologies after physical designs
have been completed.

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We need to break down the silos
that exist between traditional engineering

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design practices
and more modern it's engineering design.

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They're actually complementary
to each other.

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They're not competitors,

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but we must embed digital infrastructure
from the very beginning.

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I think we also need to design
our transport infrastructure

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for the likelihood of even more extreme
heat, flooding and wildfires.

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It seems inevitable
that weather conditions

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will only become more volatile
and extreme in the future.

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And I'd add to it that the need
for flexibility in our designs

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we need to use smart
adaptive infrastructure

00;14;14;18 - 00;14;19;13

that is multi-purpose, such as reversible
lanes and digital signage.

00;14;19;16 - 00;14;22;21

It also needs to be reconfigurable
and scalable.

00;14;22;24 - 00;14;27;09

As populations continue to grow
and transport, user behavior shifts

00;14;27;12 - 00;14;28;21

into the future.

00;14;28;24 - 00;14;32;22

We also I just don't think we can ignore
the major part

00;14;32;25 - 00;14;35;24

that data must play in planning
and design.

00;14;35;28 - 00;14;40;08

Data is now a critical infrastructure
across all areas,

00;14;40;11 - 00;14;45;06

whether it's in planning and design
or operations or public engagement.

00;14;45;09 - 00;14;47;21

It seems like you're really getting ahead

00;14;47;21 - 00;14;51;02

with prevention and prediction
using real time data.

00;14;51;05 - 00;14;53;02

Darren, I have a question for you.

00;14;53;05 - 00;14;56;20

What does the world of prevention
and prediction look like to you?

00;14;56;23 - 00;15;00;22

How do emerging tools help detect
high risk areas before incidents

00;15;00;25 - 00;15;01;27

actually occur?

00;15;02;00 - 00;15;05;13

And what does that mean
for the future of transport?

00;15;05;16 - 00;15;05;28

I think

00;15;05;28 - 00;15;09;05

again, I mean, a common theme
that we've talked about is data,

00;15;09;08 - 00;15;13;14

the availability of better quality
data, more robust data

00;15;13;17 - 00;15;18;01

for at an entire network level,
at a very refined level of detail,

00;15;18;04 - 00;15;23;04

allows us to have a better understanding
of how the network is performing

00;15;23;07 - 00;15;26;12

and to identify
where we have potential risks.

00;15;26;15 - 00;15;31;11

In the past, the planning and the design
that we've done has been very reactive.

00;15;31;14 - 00;15;34;19

You know, we basically had to wait
until things happened in order to be able

00;15;34;22 - 00;15;38;18

to see that there was a problem
and then be able to resolve that problem.

00;15;38;21 - 00;15;43;06

But now we can use for example,
information from vehicles themselves

00;15;43;09 - 00;15;47;22

to understand when the telemetry
of a vehicle has had to change abruptly,

00;15;47;25 - 00;15;49;16

which might highlight that there's

00;15;49;16 - 00;15;52;22

a design feature in the network
that is causing a problem.

00;15;52;25 - 00;15;57;07

And GDE has a unique partnership
with a company called compass IoT

00;15;57;10 - 00;16;01;16

that is able to provide
that OEM data from vehicles,

00;16;01;19 - 00;16;02;15

so that we can

00;16;02;15 - 00;16;06;25

then analyze that information, highlight
potential risk areas in the network,

00;16;06;28 - 00;16;10;14

and then proactively outreach
to our clients to recommend

00;16;10;17 - 00;16;14;22

solutions at those places
where we actually see problems occurring.

00;16;14;25 - 00;16;19;10

It's so interesting knowing how powerful
the idea of using data in specifically

00;16;19;13 - 00;16;22;17

transport is needed,
and where it's going to take future

00;16;22;20 - 00;16;26;08

of community safety
and reliability of transportation.

00;16;26;11 - 00;16;28;06

This is a great conversation.

00;16;28;09 - 00;16;31;21

We did cover a lot about collaboration
and optimization,

00;16;31;24 - 00;16;34;24

so I love that
those were your words of the day.

00;16;34;27 - 00;16;37;27

Declan, do you have any closing remarks?

00;16;38;04 - 00;16;41;29

I think the and again,
with collaboration in mind,

00;16;42;02 - 00;16;46;04

I think the the bigger picture long term
future around things

00;16;46;07 - 00;16;49;07

like obviously AI,
it's just the tip of the iceberg.

00;16;49;13 - 00;16;54;22

But I think also introducing collaboration
between traditional ground

00;16;54;25 - 00;16;59;28

transportation, situational awareness,
it seems inevitable that we will converge

00;17;00;06 - 00;17;03;10

with advanced air mobility and,

00;17;03;13 - 00;17;07;06

situational awareness
for kind of low altitude vehicles.

00;17;07;09 - 00;17;09;28

That for me is a really,
really interesting and exciting

00;17;09;28 - 00;17;14;05

kind of area for, intelligent
transportation solutions moving forward.

00;17;14;08 - 00;17;19;01

I think then looking even further, longer
term ahead, the the question of quantum

00;17;19;04 - 00;17;23;14

computing, and obviously it's still
to be determined how viable it can be.

00;17;23;17 - 00;17;26;09

And we're probably talking
ten plus years into the future.

00;17;26;09 - 00;17;31;03

But quantum computing is ultimately going
to be the underpinning of,

00;17;31;07 - 00;17;34;07

of connected vehicles
into the long term future

00;17;34;11 - 00;17;38;02

and the need for advances
in quantum computing, but also

00;17;38;05 - 00;17;41;13

collaboration with the energy industry,
because with quantum

00;17;41;16 - 00;17;45;15

computing, energy consumption
is going to be a real challenge

00;17;45;18 - 00;17;49;02

and how you deliver energy
to the right parts of the network.

00;17;49;05 - 00;17;51;12

There's a lot of collaboration
that's going to be required

00;17;51;12 - 00;17;53;02

between the technology industry,

00;17;53;05 - 00;17;55;27

the energy industry
and obviously the transportation industry.

00;17;55;27 - 00;18;00;03

So lots of really,
really interesting spaces to explore.

00;18;00;06 - 00;18;04;18

But drawing it back to the near term,
there's still a lot of really,

00;18;04;21 - 00;18;08;15

really important optimization
of transportation networks

00;18;08;18 - 00;18;11;16

that can be achieved in the short term.

00;18;11;19 - 00;18;13;12

Darren, any closing remarks?

00;18;13;15 - 00;18;17;18

Continuing on that theme of optimization,
obviously, technologies,

00;18;17;21 - 00;18;22;09

as they've emerged over the last decade
or two decades, have really empowered us

00;18;22;12 - 00;18;27;19

to have a better understanding of, how
our systems are operating in real time.

00;18;27;22 - 00;18;32;15

So that one, when we're planning on when
we're designing, we can really dig into

00;18;32;18 - 00;18;34;26

what are the problems
that are occurring out there.

00;18;34;27 - 00;18;37;20

You get a better understanding
of the nature of the problems

00;18;37;20 - 00;18;40;16

that we're dealing with,
so that we can come up with more holistic,

00;18;40;16 - 00;18;43;29

more comprehensive solutions
to solving those problems.

00;18;44;02 - 00;18;46;22

You know, going to the days
when we need to just widen a freeway

00;18;46;22 - 00;18;49;20

for the sake of widening a freeway,
because we don't really understand

00;18;49;20 - 00;18;52;28

what's going on that's causing
the problems that we're seeing now.

00;18;53;01 - 00;18;54;05

We can be very targeted

00;18;54;05 - 00;18;58;09

and strategic in what we're doing
to improve our infrastructure,

00;18;58;12 - 00;19;03;10

because we are now able to collect data
that is more accurate in real time,

00;19;03;13 - 00;19;07;14

and then analyze that data in ways
that allow us to get a much, much better

00;19;07;17 - 00;19;10;26

understanding
of what's going on on the network

00;19;10;29 - 00;19;13;25

so that then
we can rightsize the solutions.

00;19;13;28 - 00;19;18;04

And then similarly, in operations,
we can optimize the performance

00;19;18;07 - 00;19;22;06

of those networks by again monitoring
how they're working in real time,

00;19;22;09 - 00;19;26;15

actively managing how they're working,
and then implementing solutions

00;19;26;18 - 00;19;30;03

that are able to achieve the outcomes
that we're looking for.

00;19;30;06 - 00;19;33;20

So I think, you know, ultimately
it's about taking a more holistic,

00;19;33;23 - 00;19;38;27

comprehensive approach to how we manage,
how we design and plan our transportation

00;19;39;00 - 00;19;42;08

infrastructure to optimize the performance
that we're getting,

00;19;42;11 - 00;19;45;08

to maximize the productivity
that we're getting so that we're really

00;19;45;11 - 00;19;48;17

getting the best out of the investments
that we're making.

00;19;48;20 - 00;19;49;28

It's great to hear that.

00;19;49;28 - 00;19;53;28

In our conversation today,
we really did explore how real time data,

00;19;54;01 - 00;19;54;26

inclusive design,

00;19;54;26 - 00;19;58;13

and emerging technologies are reshaping
the way we think about mobility.

00;19;58;16 - 00;20;01;22

And that's from integrating innovation
into legacy infrastructure

00;20;01;25 - 00;20;04;25

to detecting risk
before it actually becomes a reality.

00;20;05;02 - 00;20;08;21

And it's clear that the future
of transport depends on this form

00;20;08;24 - 00;20;12;08

of cross-industry collaboration,
both thinking

00;20;12;11 - 00;20;16;02

and having that idea of equity
at the up front of the design.

00;20;16;05 - 00;20;17;12

So we as we look ahead,

00;20;17;12 - 00;20;20;10

I think the challenge isn't
about deploying smarter systems.

00;20;20;13 - 00;20;24;04

To Darren and Declan, what you both have
shared today, it's really about designing

00;20;24;07 - 00;20;28;26

those transport networks that serve
everyone across every generation.

00;20;28;29 - 00;20;30;09

Thanks for joining us today.

00;20;30;11 - 00;20;32;05

Thank you, Declan, for being here.

00;20;32;08 - 00;20;34;10

Thanks, Debbie. It's been a pleasure.
Thank you for having me.

00;20;34;13 - 00;20;36;27

And thank you, Darren,
for joining us today.

00;20;37;00 - 00;20;38;19

Thanks for having me.
It's been a real pleasure.

00;20;38;19 - 00;20;45;03

It's been a very enjoyable conversation.

00;20;45;06 - 00;20;48;11

Brought to you by Nexus, Publish By GHD.

00;20;48;14 - 00;20;49;18

Where ideas connect

Transport agencies face rising demands and tighter budgets. This episode looks at how intelligent transport systems and real-time data are helping optimise existing networks instead of relying on costly expansions.

Hear why cross-industry collaboration matters and discover the design and resilience strategies driving the next generation of transport solutions.

Short, sharp points of view on: 

  • Why real-time data is a game-changer for safety and reliability
  • How inclusive design and community engagement build trust
  • What future-proofing means for planning and design
  • How predictive tools help detect risk before incidents occur

Learn how technology and partnerships drive smarter, more resilient transport systems. Listen now. 

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