How can AI open new doors for community engagement?

What’s next for AI in community engagement?

Opening new doors to build trust
23 March 2026

Community engagement is evolving, with AI and technology central to creating meaningful connections and informed decisions. In this podcast episode, we're joined by Emily Gallant (GHD) and Daniel Fusca (City of Toronto) to explore how technology and AI are transforming the way we engage and how they might play a role in shaping the future of decision-making.

Catch up on:

  • The potential of AI to reduce human bias and analyse large-scale qualitative data
  • How technology is enabling informed and scalable decision-making
  • The challenge of integrating technology into traditional engagement practices
  • The importance of fostering dialogue in a time when connection feels harder than ever before

This discussion explores our evolving engagement processes and how innovation is opening new doors to build trust and foster collaboration.

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